If you are travelling to Thailand with a disability, reduced mobility or an autistic child, arranging airport assistance in advance can make a huge difference to how smoothly your journey begins and ends. Thailand’s main international airports do offer passenger assistance services, but the system works slightly differently to the UK and Europe.
In most cases, assistance must be requested through your airline at least 48 hours before travel, and airport staff will coordinate wheelchairs, buggy transport and support through security and immigration on arrival or departure. I highly recommend you do this step because the airline is the best point of contact to be able to book exactly the type of help you need. I have a guide about airport assistance and what to expect that may help you plan, and I also have a guide specific to Bangkok Suvarnabhumi Airport special assistance.
Below you’ll find direct links to the major Thai airports that handle international passengers, so you can check facilities, accessibility services and contact details before you travel.
AOT – Airports of Thailand
The general Airports of Thailand website does have a generic page about travelling through Thai airports with a disability: AOT disabled passenger information
Some of the links below are the best I can find for the disability information for that specific airport, have a scroll around on the page because there are a couple where phone numbers exist instead of a link to a special assistance webpage.
Bangkok:
- Suvarnabhumi Airport (BKK) – Suvarnabhumi Airport Special Assistance
- Don Mueang International Airport (DMK) – Don Mueang Airport Special Assistance
I have a seperate guide that breaks down the special assistance services at Bangkok Suvarnabhumi Airport, how to book them, what to expect and more. If you plan to visit Bangkok, my guide to visiting with autistic children is a good place to start. I also have guides to different areas in Bangkok: Siam with kids, visiting Khao San Road with autistic children, Chinatown with autistic kids, free things to do in Bangrak and the best things to do at Khao San Road.
Phuket:
- Phuket International Airport (HKT) – Phuket Airport Special Assistance
Planning to visit Phuket? My guide to visiting Phuket with autistic children explains how to get there, how to get around Phuket, things to do and much more.
Chiang Mai:
- Chiang Mai International Airport (CNX) – Chiang Mai Airport Special Assistance
If you plan to visit Chiang Mai, my guide to going to Chiang Mai with kids is where you should start your research. It has information about how to get to Chiang Mai, where to stay, things to do and whether Chiang Mai is autism friendly. If you plan to travel from Bangkok to Chiang Mai by train, my accessible transport in Thailand guide and the State Railway of Thailand disabled facilities guide will save you so many internet searched.
Chiang Rai:
- Chiang Rai International Airport (CEI) – Chiang Rai Airport Special Assistance
Krabi:
- Krabi International Airport (KBV) – Krabi Airport Special Assistance
Koh Samui:
- Samui International Airport (USM) – Samui Airport Special Assistance
Fancying a bit of the islands in Thailand? My guide to visiting Koh Samui with autistic children has a whole bunch of information to save you hours of internet research.
Hat Yai:
- Hat Yai International Airport (HDY) – Hat Yai Airport Special Assistance
Udon Thani:
- Udon Thani International Airport (UTH) – Udon Thani Airport Special Assistance
U-Tapao (Pattaya/Rayong):
- U-Tapao Rayong-Pattaya International Airport (UTP) – U-Tapao Airport Passenger Assistance
Surat Thani:
- Surat Thani International Airport (URT) – Surat Thani Airport Special Assistance
Helpful guides for travelling to Thailand if you have a disability:
- A complete guide to getting help at the airport as a disabled person
- Bangkok Suvarnabhumi Airport special assistance
- Airline and airport disability codes and what they mean
- How to book Ryanair special assistance
- What is PRM assist?
- State Railway of Thailand disability assistance services
These airports handle civilian passengers and have international services, either regularly or seasonally, connecting Thailand to Europe, the Middle East, Asia and beyond.
Ready to plan your trip to Thailand? Check out my Thailand travel page for all of my Thailand travel guides.
Continue Planning A Trip to Bangkok
- Starting in the capital? Learn more about planning a trip to Bangkok with autistic children
- Travelling to Thailand with a disability? Learn more about the special assistance at Suvarnabhumi Airport in Bangkok or the disabled facilities at Don Mueang Airport
- Fancy visiting Siam Bangkok? Learn more about visiting Siam Bangkok with kids
- Considering Khao San Road? Learn more about going to Khao San Road with kids
- Need ideas for things to do at Khao San Road? Here are some of the best things to do at Khao San
- Visiting Bangrak? Learn about some free things to do in Bangrak Bangkok
- Torn between Bangkok and Pattaya? Check out my guide to Bangkok vs Pattaya with kids
- Find the best hotels in Bangkok with playrooms for kids
Continue Planning Your Trip to Thailand
- Heading to Pattaya? My guide breaks down what to expect in Pattaya with kids
- Fancy the North? Consider visiting Chiang Mai with kids
- Ready for island vibes? Consider visiting Koh Samui with autistic children
- Need special assistance but not with Suvarnabhumi? Here is a list of all of the special assistance departments for Thailand’s airports with direct links
- Coming to Thailand with medication? Learn how to bring medication into Thailand legally
- Need to stock up on essentail meds? Learn what over-the-counter medication you can grab in Thailand without a prescription
- Plan ahead for your trip to Thailand by learning about and completing the Thailand Digital Arrival Card before you land
- Travelling with mobility issues, kids in a pushchair or something else? Learn more about accessible transport options in Thailand
- Learn more about travelling by train in Thailand with a disability
- Confused about the stamps in 7Eleven? Here is a detailed guide to collecting 7Eleven stamps
Continue Planning Your Next Adventure With Kids
- Our favourite sensory toys for autistic children
- Travel play sets that kids actually love
- Travel toys for babies aged 6m to 18m
- Travel toys for autistic children
- Travelling with a Nintendo Switch
- Using the Yoto Mini while travelling
- The best travel card for the Yoto player
Continue Planning Your Trip With Autistic Children
- Find out about the help available if you are travelling through an airport
- Discover whether a cruise with an autistic child would work for your family
- Find out how to make travelling with ADHD manageable
- Learn more about the Hidden Disabilities Sunflower Lanyard
- Check out guides to all of the different destinations we have travelled to with autistic children
- Learn step-by-step how to set up the accessibility feature on Google maps
- Learn more about our favourite sensory toys for travelling
- Discover an app that helps you locate a playground anywhere in the world
- Always alerted at the last minute that the little one needs a toilet? Find a toilet anywhere with this app
Continue Planning Your Accessible Trip With My Guides
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