Travelling through the Netherlands can be much easier when you know exactly where to find the airports in the Netherlands special assistance services before you fly. Whether you are travelling with reduced mobility, using a wheelchair, travelling with autism, hidden disabilities, sensory needs, or simply need extra support through the airport, Dutch airports offer assistance services that can be arranged in advance.
Most airports recommend requesting assistance at least 48 hours before departure through your airline, tour operator or travel agent. This can include help with check-in, security, passport control, boarding, disembarkation, and support between gates. My guide to getting help at the airport helps break down what airport assistance is and how to request it.
The Netherlands is well connected for both international and regional travel, with major hubs like Amsterdam Airport Schiphol and smaller regional airports across the country offering PRM (Passengers with Reduced Mobility) services.
This guide lists the main airports in the Netherlands along with direct links to their special assistance, accessibility or mobility support pages.
Quick Wins for Special Assistance in The Netherlands
- Book assistance through your airline at least 48 hours before departure
- Arrive earlier than usual, especially at larger airports like Schiphol
- Ask about sunflower lanyards or hidden disability support if needed
- If travelling with mobility equipment, notify your airline in advance
- Keep medical documentation handy if travelling with medication or specialist equipment
- Check whether your airport offers sensory spaces or quieter waiting areas
Below, you’ll find a list of airports in the Netherlands with a link to their special assistance department to save you time hunting around for the information you need to plan an accessible trip to the Netherlands.
Major International Airports
Amsterdam Airport Schiphol (AMS) – Schiphol Assistance
Amsterdam Airport Schiphol is the country’s largest airport and offers extensive accessibility services including wheelchair assistance, hidden disability support, and dedicated assistance meeting points.
Rotterdam The Hague Airport (RTM) – Special Assistance
Rotterdam The Hague Airport provides mobility support, wheelchair assistance and accessible facilities for departing and arriving passengers.
Eindhoven Airport (EIN) – Assistance for Reduced Mobility
Eindhoven Airport offers PRM support, accessible toilets, lifts and assistance for passengers requiring additional help.
Maastricht Aachen Airport (MST) – Reduced Mobility Assistance
Maastricht Aachen Airport supports passengers with reduced mobility and recommends advance booking through your airline.
Groningen Airport Eelde (GRQ) – Accessibility Assistance
Groningen Airport Eelde offers wheelchair support and airport assistance for passengers needing additional help.
Regional Airports
Lelystad Airport (LEY) – Accessibility Information
Lelystad Airport provides accessibility guidance and passenger support information for future commercial services. The information on their website is very limited but does include a contact email address you can use to contact them with accessibility questions.
Smaller Regional and Island Airports
Texel International Airport (EHTX) – Accessibility
Texel International Airport is a smaller regional airport where passengers requiring assistance should contact the airport directly before travel. The link above includes a lot of fantastic information about visiting Texel with a disability but is not specific to flying with special assistance.
As a backup, you should add your special assistance requests into the PRM Assist app – it helps keep a log of your bookings for your own record.
Hidden Disability Support at Dutch Airports
Some airports, particularly Schiphol, have strong support for hidden disabilities including autism, ADHD, dementia and sensory processing challenges.
This may include:
- quieter waiting areas
- additional staff support
- visual guidance through the terminal
- priority assistance routes
- sunflower lanyard recognition
- support for families travelling with autistic children
If your child struggles with queues, crowds or airport transitions, adding the DPNA code to your booking and requesting special assistance can make a huge difference. You should read up on the disability codes airports and airlines use before you contact the airline – there may be one more suited to your personal situation.
The Netherlands is one of the easier countries in Europe for accessible air travel, especially when support is arranged early. Larger airports like Schiphol offer some of the strongest accessibility services in Europe, while regional airports still provide practical PRM support for travellers who need it.
The key is always planning ahead. Book assistance early, confirm directly with your airline, and make sure the airport knows exactly what support will help your journey run more smoothly.
Travelling with a disability, hidden disability or autistic child does not have to mean airport stress – it just means planning differently.
If you are planning a trip to The Netherlands, I have a whole guide dedicated to travelling in the Netherlands with autistic children. My guide to accessible transport in the Netherlands can help you plan how to move about between cities or within cities in Holland. Planning to stay in Amsterdam? My guide to visiting with autistic children is where you need to head next.