Hong Kong International Airport is one of the most modern airports in Asia and offers a wide range of facilities for disabled travellers. Whether you need somewhere quiet to rest, accessible toilets or support managing mobility equipment, here is what you can expect inside the airport.
Caring Corners
Inside the airport in Hong Kong if you have a disability, you can make use of one of their caring corners. These spaces are designed for anyone who needs them: those with a disability or illness, pregnant women and the elderly. They include spaces to sit down and rest, telephones to connect to the airport helpline to ask for help and screens with flight information available. There are two Caring Corners in Hong Kong Airport.
Location of the two Caring Corners in HKIA:
- Near Gates 1 and 36, Departures Level (L6), Terminal 1
- Transfer Area E1 and E2, Arrivals Level (L5), Terminal 1
Accessible changing room
Hong Kong Airport has an accessible changing room for disabled passengers also. You can find it near gate 69 in Terminal 1 or you can call the airport authority on +852 2181 8888 for more information. There is a page on the HKIA website which also includes a photo of the changing room where you can see it has a toilet, full size changing table and shower facilities.
Disabled toilets
There are disabled toilets throughout the airport for passengers with any disability to use. They include features like sliding doors, sensor flushes and things like the sinks and soap dispensers are lowered in height.
Priority Seating
Throughout the airport, you will find priority seats with colours and markers to reserve them for disabled passengers. You’ll also find seating at the immigration area for those who need them.
Baggage Claim
At baggage claim, there are marked areas reserved for wheelchair users to safely be able to get to their luggage without others crowding around them or preventing them from accessing the belt at all.
One other thing to bear in mind is that if you check your wheelchair (as we did with our child’s disability pushchair) it may not be returned at the plane. You need to contact the airline and find out what they offer when you land in Hong Kong e.g. will they return it to the plane or do they bring you to collect it in an airport wheelchair. If you have to collect it in the baggage hall, you will want to look for the “oversized baggage” area which is at the very end of it. This is where I found both my children’s pushchairs and the area had a lot of mobility equipment delivered there.
Getting around the airport
Hong Kong International Airport is large, and distances between gates can be significant. The airport is equipped with travelators to help reduce walking distances, and signage is clear throughout.
If you need additional help getting around, you should request special assistance in advance so that transport such as a buggy or escort can be arranged.
These guides should help:
- Special assistance at Hong Kong International Airport
- Getting help at the airport as a disabled person
Plan a trip to Hong Kong with a disability
Travelling with a disability can be daunting, and I hope that my guides can make it just a little easier for you to plan your own trip to Hong Kong as a disabled traveller. Below are some of my most popular guides for Hong Kong:
- Hong Kong with autistic children
- Bringing controlled medication to Hong Kong
- Accessible transport in Hong Kong
- Who are the Talos Foundation and where to get their autism lanyards
Alternatively, check out my Hong Kong page for a list of all of my guides to travelling in Hong Kong, attraction recommendations, GetYourGuide discount code and so much more.
Continue Planning Your Trip To Hong Kong With Kids
- For everything Hong Kong, start with my Hong Kong guide for practical travel tips, family-friendly attractions and sensory considerations across the city
- Staying in the heart of the city? Discover what it is like to explore Hong Kong Island with autistic children, including transport, shopping areas and quieter places to take breaks
- Want waterfront views, shopping and easy transport links? Read my Tsim Sha Tsui guide for family-friendly attractions, promenades and sensory considerations in one of Hong Kong’s busiest areas
- Planning a slower-paced day away from the skyscrapers? Learn more about Lantau Island with kids for beaches, cable cars, hiking, Ngong Ping and family-friendly attractions
- Worried about getting around? My guide to Hong Kong accessible transport explains MTR accessibility, ferries, buses, Hong Kong taxis and the support available for disabled travellers
- Travelling with a hidden disability? Read about the Talos Foundation hidden disability lanyard and how it can help make travelling through Hong Kong easier and less stressful
Continue Planning Your Asia Itinerary With Kids
- Start with planning your overall Asia family trip, including flights, pacing, transport and choosing destinations that suit your child’s needs
- Travelling with medication? Learn what to include on your doctors travel letter for medication
- Looking for easier first-time Asia destinations? Consider visiting Japan with kids for clean transport, family facilities and predictable routines
- Prefer beaches and slower travel? Find out more about Thailand with children for resort stays, nature and flexible family days out
- Planning big city adventures? Discover what to expect in Bangkok with autistic children
- Hoping to Island hop? Learn more about visiting the Philippines with autistic kids
Continue Planning Your Trip With Autistic Children
- Find out about the help available if you are travelling through an airport
- Discover whether a cruise with an autistic child would work for your family
- Find out how to make travelling with ADHD manageable
- Learn more about the Hidden Disabilities Sunflower Lanyard
- Check out guides to all of the different destinations we have travelled to with autistic children
- Learn step-by-step how to set up the accessibility feature on Google maps
- Learn more about our favourite sensory toys for travelling
- Discover an app that helps you locate a playground anywhere in the world
- Always alerted at the last minute that the little one needs a toilet? Find a toilet anywhere with this app
Continue Planning Your Accessible Trip With My Guides
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