Hong Kong International Airport is one of the most modern airports in Asia and offers a wide range of facilities for disabled travellers. Whether you need somewhere quiet to rest, accessible toilets or support managing mobility equipment, here is what you can expect inside the airport.
Caring Corners
Inside the airport in Hong Kong if you have a disability, you can make use of one of their caring corners. These spaces are designed for anyone who needs them: those with a disability or illness, pregnant women and the elderly. They include spaces to sit down and rest, telephones to connect to the airport helpline to ask for help and screens with flight information available. There are two Caring Corners in Hong Kong Airport.
Location of the two Caring Corners in HKIA:
- Near Gates 1 and 36, Departures Level (L6), Terminal 1
- Transfer Area E1 and E2, Arrivals Level (L5), Terminal 1
Accessible changing room
Hong Kong Airport has an accessible changing room for disabled passengers also. You can find it near gate 69 in Terminal 1 or you can call the airport authority on +852 2181 8888 for more information. There is a page on the HKIA website which also includes a photo of the changing room where you can see it has a toilet, full size changing table and shower facilities.
Disabled toilets
There are disabled toilets throughout the airport for passengers with any disability to use. They include features like sliding doors, sensor flushes and things like the sinks and soap dispensers are lowered in height.
Priority Seating
Throughout the airport, you will find priority seats with colours and markers to reserve them for disabled passengers. You’ll also find seating at the immigration area for those who need them.
Baggage Claim
At baggage claim, there are marked areas reserved for wheelchair users to safely be able to get to their luggage without others crowding around them or preventing them from accessing the belt at all.
One other thing to bear in mind is that if you check your wheelchair (as we did with our child’s disability pushchair) it may not be returned at the plane. You need to contact the airline and find out what they offer when you land in Hong Kong e.g. will they return it to the plane or do they bring you to collect it in an airport wheelchair. If you have to collect it in the baggage hall, you will want to look for the “oversized baggage” area which is at the very end of it. This is where I found both my children’s pushchairs and the area had a lot of mobility equipment delivered there.
Getting around the airport
Hong Kong International Airport is large, and distances between gates can be significant. The airport is equipped with travelators to help reduce walking distances, and signage is clear throughout.
If you need additional help getting around, you should request special assistance in advance so that transport such as a buggy or escort can be arranged.
These guides should help:
- Special assistance at Hong Kong International Airport
- Getting help at the airport as a disabled person
Plan a trip to Hong Kong with a disability
Travelling with a disability can be daunting, and I hope that my guides can make it just a little easier for you to plan your own trip to Hong Kong as a disabled traveller. Below are some of my most popular guides for Hong Kong:
- Hong Kong with autistic children
- Bringing controlled medication to Hong Kong
- Accessible transport in Hong Kong
Alternatively, check out my Hong Kong page for a list of all of my guides to travelling in Hong Kong, attraction recommendations, GetYourGuide discount code and so much more.
