If you are travelling to Thailand with a disability, reduced mobility or an autistic child, arranging airport assistance in advance can make a huge difference to how smoothly your journey begins and ends. Thailand’s main international airports do offer passenger assistance services, but the system works slightly differently to the UK and Europe.
In most cases, assistance must be requested through your airline at least 48 hours before travel, and airport staff will coordinate wheelchairs, buggy transport and support through security and immigration on arrival or departure. I highly recommend you do this step because the airline is the best point of contact to be able to book exactly the type of help you need. I have a guide about airport assistance and what to expect that may help you plan.
Below you’ll find direct links to the major Thai airports that handle international passengers, so you can check facilities, accessibility services and contact details before you travel.
AOT – Airports of Thailand
The general Airports of Thailand website does have a generic page about travelling through Thai airports with a disability: AOT disabled passenger information
Some of the links below are the best I can find for the disability information for that specific airport, have a scroll around on the page because there are a couple where phone numbers exist instead of a link to a special assistance webpage.
Bangkok:
- Suvarnabhumi Airport (BKK) – Suvarnabhumi Airport Special Assistance
- Don Mueang International Airport (DMK) – Don Mueang Airport Special Assistance
Phuket:
- Phuket International Airport (HKT) – Phuket Airport Special Assistance
Chiang Mai:
- Chiang Mai International Airport (CNX) – Chiang Mai Airport Special Assistance
Chiang Rai:
- Chiang Rai International Airport (CEI) – Chiang Rai Airport Special Assistance
Krabi:
- Krabi International Airport (KBV) – Krabi Airport Special Assistance
Koh Samui:
- Samui International Airport (USM) – Samui Airport Special Assistance
Hat Yai:
- Hat Yai International Airport (HDY) – Hat Yai Airport Special Assistance
Udon Thani:
- Udon Thani International Airport (UTH) – Udon Thani Airport Special Assistance
U-Tapao (Pattaya/Rayong):
- U-Tapao Rayong-Pattaya International Airport (UTP) – U-Tapao Airport Passenger Assistance
Surat Thani:
- Surat Thani International Airport (URT) – Surat Thani Airport Special Assistance
Helpful guides for travelling to Thailand if you have a disability:
- A complete guide to getting help at the airport as a disabled person
- Airline and airport disability codes and what they mean
- How to book Ryanair special assistance
- What is PRM assist?
These airports handle civilian passengers and have international services, either regularly or seasonally, connecting Thailand to Europe, the Middle East, Asia and beyond.
Ready to plan your trip to Thailand? Check out my Thailand travel page for all of my Thailand travel guides.