Travelling through Greece with a disability, reduced mobility, autism, hidden disability or additional support needs should be straightforward when you know where to look. Greek airports follow EU Regulation (EC) No. 1107/2006, which means airports must provide free assistance for passengers with disabilities and passengers with reduced mobility (PRM).
This can include wheelchair assistance, help through check-in and security, boarding support, assistance with baggage, help for hidden disabilities, and support for passengers travelling with autism, sensory needs or medical equipment. My guide breaks down what help you can get at the airport if you have a disability or illness.
Most airports ask that you request assistance through your airline at least 48 hours before travel. You can also book it via the PRM Assist app.
This guide lists the main airports across Greece and links to their Special Assistance, PRM or accessibility support pages.
Quick Wins For Using Special Assistance in Greece
• Request special assistance at least 48 hours before departure through your airline
• Arrive early, especially during busy summer months
• If using mobility equipment, tell your airline the exact dimensions and battery type
• Many Greek island airports are smaller and may use ambulifts rather than air bridges
• Assistance is free and covered by EU passenger rights
• Hidden disabilities and autism support can usually be arranged even if not clearly listed online
Mainland Greece Airports Special Assistance Links
- Athens International Airport (ATH) – Athens Airport Special Assistance
- Thessaloniki Airport (SKG) – Fraport Greece PRM Assistance
- Heraklion Airport (HER) – Airport Mobility Assistance | Their website was currently down for maintenance when I wrote this, so I will try to update this link when it is live again.
- Kalamata Airport (KLX) – Special Assistance Services | There is no dedicated special assistance page that I could find, but UI have left a link to their website and have a telephone number you can use to contact them: +30 27210 63805.
- Alexandroupoli Airport (AXD) – PRM Assistance | Again, no dedicated special assistance information page exists for Alexandroupoli Airport but the link will take you to a page with passenger services information and contacts.
- Kavala International Airport (KVA) – PRM Assistance
- Ioannina Airport (IOA) – Accessibility Support
- Volos Airport (VOL) – Special Assistance | The airport website wasn’t working when I wrote this but I left a link to the website homepage anyway. If you Google searcl ‘Volos Airport Special Assistance’ it looks like they have a page dedicated to travelling with a disability.
Greek Islands Airports Special Assistance Information
- Rhodes International Airport (RHO) – PRM Assistance
- Corfu International Airport (CFU) – Special Assistance
- Kos International Airport (KGS) – Mobility Assistance
- Santorini Airport (JTR) – Special Assistance
- Mykonos Airport (JMK) – PRM Assistance
- Zakynthos Airport (ZTH) – Accessibility Services
- Chania Airport (CHQ) – Special Assistance
- Skiathos Airport (JSI) – Mobility Assistance
- Samos Airport (SMI) – Special Assistance
- Lesvos / Mytilene Airport (MJT) – PRM Assistance
- Kefalonia Airport (EFL) – Special Assistance
- Mytilene Airport (MJT) – Accessibility Support
- Lemnos Airport (LXS) – Assistance Information | No dedicated special assistance page was available when I was writing this, so I have left a link to the only page I could find that is directly related to Lemnoa Airport.
- Preveza Airport (PVK) – Mobility Assistance
Regional and Domestic Airports in Greece PRM Links
- Paros Airport (PAS) – Assistance Infomation | No dedicated assistance services page so I have left a link to the main page about the airport where you can find contact information including this telephone number: +302284090500.
- Naxos Airport (JNX) – Mobility Assistance
- Milos Airport (MLO) – PRM Support
- Syros Airport (JSY) – Accessibility Services | Again, no actual special assistance page exists so I have left a link to the main informaiton page of the website.
- Chios Airport (JKH) – Special Assistance | No special assistance page for Chios Airport, so I left a link to the main page of their website. There are different contact routes availabe if you look through each of the menus on the page.
- Karpathos Airport (AOK) – Mobility Assistance | The link goes to a generic page for Karpathos Airport, but it does have multiple contact information emails and numbers on it you can use.
- Kythira Airport (KIT) – PRM Support | The link here is for the standard airport page for Kythira Airport but within some of the sections on this page you can find phone numbers and email addresses to contact people at the airport for help.
- Kastellorizo Airport (KZS) – Accessibility Services | This is a generic information page for Kastellorizo Airport, but on the page you can click the drop down menus for the different services at the airport and that then reveals contact information you can use to speak directly to someone at the airport.
- Astypalaia Airport (JTY) – Special Assistance | I could not find an airport website for this airport but I did find the informational page I linked here. Astypalaia Airport only recieved flights from Athens Airport, so if it were me I would contact the Athens Airport Special Assistance department to discuss assistance needs for Astypalaia Airport.
What Special Assistance Usually Includes
Depending on the airport and your needs, support may include:
• Help from car park or drop-off to check-in
• Wheelchair assistance through the airport
• Priority help through check-in, passport control and security
• Boarding via ambulift where no jet bridge is available
• Help with baggage reclaim
• Support for passengers with autism or hidden disabilities
• Assistance for visually impaired or hearing impaired travellers
• Help travelling with oxygen, medication or medical devices
Athens International Airport has designated PRM assistance points and dedicated assistance coordination offices throughout the terminal . My guide to getting help at the airport breaks down exactly what help you can recieve and how to book it.
How to Book Assistance
You should normally request help through your airline, not directly with the airport.
Most airlines including Aegean Airlines and Olympic Air ask for at least 48 hours’ notice for wheelchair or mobility support .
When booking, tell them:
• whether you can walk short distances
• whether you need a full wheelchair service
• whether you travel with your own wheelchair
• if you need help boarding stairs
• if your child has autism or hidden disability needs
• if you need support with medication or medical equipment
I have a guide dedicated to explaining how to book special assistance with Ryanair and easyJet, and a guide about the PRM Assist app you can use to book special assistance.
Greek airports range from huge international hubs like Athens International Airport to tiny island airports with very limited facilities. The level of support can feel very different depending on where you fly from, so planning ahead matters.
For autism families, passengers with hidden disabilities and travellers using mobility aids, booking assistance early can make the airport experience much calmer and far less stressful-especially during the busy summer season when Greek airports are at their busiest.
To continue planning your trip to Greece, my page dedicated to travelling Greece with autistic children is a good place to begin.
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