Vietnam has a growing network of international and domestic airports, and if you are travelling with a disability, reduced mobility, autism, hidden disabilities, or additional support needs, it helps to know what Vietnam airports special assistance looks like. If you are planning a trip to Vietnam ,my guide to travelling in Vietnam with kids is a good place to start.
Most major airports in Vietnam offer special assistance services for passengers with reduced mobility (PRM), wheelchair users, elderly travellers, families travelling with disabled children, and passengers who need extra support navigating the airport. If you are new to special assistance or airport assistance, I have a guide that breaks down exactly what help you can get at the airport with a disability.
Support may include:
- Wheelchair assistance
- Help through check-in, security and immigration
- Priority boarding and disembarkation
- Buggy transport in larger terminals
- Assistance for hidden disabilities and neurodivergent travellers
- Support for visually impaired or hearing impaired passengers
- Lift services where air bridges are not available
In most cases, assistance should be requested through your airline at least 48 hours before travel. You can often do this during the booking process, but it is best to contact the airline once you have made a booking so you can explain to them the eact type of help you need to travel.
This guide lists the main airports in Vietnam along with links to their special assistance, disability support or passenger services pages where available.
Northern Vietnam Airports
Noi Bai International Airport (HAN) – Hanoi
Special Assistance: Noi Bai International Airport Assistance
Cat Bi International Airport (HPH) – Hai Phong
Special Assistance: Cat Bi International Airport Special Assistance
Van Don International Airport (VDO) – Quang Ninh
Special Assistance: Van Don International Airport PRM Assistance
Tho Xuan Airport (THD) – Thanh Hoa
Special Assistance: Tho Xuan Airport (THD) Special Services | No specific special assistance information exists for this airport, they actually do not even have their own website.
Vinh International Airport (VII) – Nghe An
Special Assistance: Vinh International Airport Special Assistance Service | This airport also does not have a dedicated page for special assistance services.
Dien Bien Airport (DIN) – Dien Bien
Special Assistance: Dien Bien Airport Assistance
Central Vietnam Airports
Da Nang International Airport (DAD) – Da Nang
Special Assistance: Da Nang International Airport PRM Services
Phu Bai International Airport (HUI) – Hue
Special Assistance: Phu Bai International Airport | Phu Bai Airport also does not have a dedicated special assistance sservices.
Chu Lai Airport (VCL) – Quang Nam
Special Assistance: Chu Lai Airport Special Assistance Services | There is no dedicated website for this airport so I have linked the webpage from the Vietnam Airports website.
Dong Hoi Airport (VDH) – Quang Binh
Special Assistance: Dong Hoi Airport PRM Assistance | Again, there is no unique website for this airport but I have linked to their page on the Vietnam Airports website.
Cam Ranh International Airport (CXR) – Nha Trang
Special Assistance: Cam Ranh International Airport Assistance
Phu Cat Airport (UIH) – Quy Nhon
Special Assistance: Phu Cat Airport Assistance Services | The link here is to the Vietnam Airports webpage for this airport.
Southern Vietnam Airports
Tan Son Nhat International Airport (SGN) – Ho Chi Minh City
Special Assistance: Tan Son Nhat International Airport Assistance | This is a link to the Ho Chi Minh City Airport website, I cannot figoure out where their special assistance services information is.
Can Tho International Airport (VCA) – Can Tho
Special Assistance: Can Tho International Airport Special Assistance | You can also contact the airport using this email address: lienhe@canthoairport.com
Phu Quoc International Airport (PQC) – Phu Quoc
Special Assistance: Phu Quoc International Airport PRM Assistance | This is a generic website page, it is proving impossible to find specific special assistance pages.
Lien Khuong Airport (DLI) – Da Lat
Special Assistance: Lien Khuong Airport PRM Special Assistance | You can use this email address to contact the airport: vanthu.han@acv.vn
Con Dao Airport (VCS) – Con Dao
Special Assistance: Con Dao Airport Passenger Assistance | Again, this is a generic link for the Veitname Airports website.
Rach Gia Airport (VKG) – Kien Giang
Special Assistance: Rach Gia Airport Assistance Services | I found a website for this airport but it would not load at all.
Ca Mau Airport (CAH) – Ca Mau
Special Assistance: Ca Mau Airport PRM Passenger Services | You can use this email address to contac the airport directly: ptlam@vietnamairport.vn
Airports in Vietnam Without Specialised Assistance Equipment
- Cat Bi Airport – Hai Phong City
- Tho Xuan Airport – Thanh Hoa Province
- Vinh Airport – Nghe An Province
- Phu Bai Airport – Hue City
- Phu Cat Airport – Quy Nhon Province
- Tuy Hoa Airport – Phu Yen Province
- Pleiku Airport – Gia Lai City
- Buon Me Thuot Airport – Dak Lak Province
- Can Tho Airport – Can Tho City
What to Expect When Booking Special Assistance in Vietnam
I apologise that I have been unable to find many of the special assistance department pages for airports in Vietnam – honestly I failed to find a working website for each airport most of the time. Luckily, most Vietnamese airports work closely with airlines rather than handling assistance requests directly.
This means you should usually:
- Request assistance when booking your flight
- Contact your airline again at least 48 hours before departure
- Arrive earlier than usual at the airport
- Check where the designated special assistance meeting point is located
If you are travelling with an autistic child or someone with a hidden disability, it can also help to explain sensory sensitivities, communication needs, or waiting difficulties in advance rather than only requesting wheelchair support.
Some airports may not advertise hidden disability support clearly online, but assistance teams can often still help when arranged through the airline.
If you are new to the term PRM, I advise you read up about what PRM is in my guide and then look into using the PRM Assist app to make special assistance service requests.
Quick Tips for Disabled Travellers in Vietnam
- Always pre-book airport assistance rather than relying on same-day requests
- Carry medical letters if travelling with medication or mobility equipment (I have a guide which explains what to include on a doctors travel letter so you can get it right the first time)
- Confirm battery rules in advance if travelling with powered mobility aids
- Allow extra time for domestic connections
- Keep airline contact details saved for quick support if plans change
Vietnam can be a fantastic destination for families travelling with additional needs, especially when airport support is arranged properly before departure.
The key is planning ahead. Knowing which airport to contact, how to request assistance, and what support is available can make the entire journey much less stressful.
If you are planning a family trip, start with my full Vietnam travel guide covering airport support, cruises, medication rules and autism-friendly travel planning.
Continue Panning Your Family Trip to Vietnam
- Start at the very beginning with my guide to travelling Vietnam with kids
- Learn more about the Vietnam Arrival Card
- Fancy visiting by ship? Check out my guide to cruising to Vietnam
- Starting in the North? Check out my guide to visiting Ha Long Bay with autistic kids
- If you want more of a beach vibe learn more about visiting Da Nang with kids
- If you are travelling the South of Vietnam then check out my guide to Ho Chi Minh City with kids
- Looking to visit Phu My? My guide to Phu My with kids will sort out that cruise stop
- Hitting the South? Check out Vung Tau in my guide to visiting Vung Tau with kids
Continue Planning Your Asia Itinerary With Kids
- Start with planning your overall Asia family trip, including flights, pacing, transport and choosing destinations that suit your child’s needs
- Looking for easier first-time Asia destinations? Consider visiting Japan with kids for clean transport, family facilities and predictable routines
- Prefer beaches and slower travel? Find out more about Thailand with children for resort stays, nature and flexible family days out
- Planning big city adventures? Discover what to expect in Hong Kong with autistic children
- Hoping to Island hop? Learn more about visiting the Philippines with autistic kids
Continue Planning Your Trip With Autistic Children
- Find out about the help available if you are travelling through an airport
- Discover whether a cruise with an autistic child would work for your family
- Find out how to make travelling with ADHD manageable
- Learn more about the Hidden Disabilities Sunflower Lanyard
- Check out guides to all of the different destinations we have travelled to with autistic children
- Learn step-by-step how to set up the accessibility feature on Google maps
- Learn more about our favourite sensory toys for travelling
- Discover an app that helps you locate a playground anywhere in the world
- Always alerted at the last minute that the little one needs a toilet? Find a toilet anywhere with this app
Continue Planning Your Accessible Trip With My Guides
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